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HEALOW CHECK IN: Please watch for our NEW CHECK IN PROCESS.  You will receive a text to confirm your information prior to your appointment. Let us know you are here for your appointment with the push of a button!  The portal pay option is temporarily out of order. Sorry for any inconvenience. Plase use our Care Credit Link for easy payment of copays and balances!


Getting Ready for Your Visit

Please read over the following orthopaedic appointment preparation tips to become familiar with our policies and procedures before coming in for your appointment.

What to Bring

When you come for your appointment, please remember to bring the following:

  • Government Issued Photo ID
  • Health Insurance information and insurance card
  • Insurance referral from your primary care provider(PCP), if applicable.
  • Copies of operation records, medical records, X-rays, MRI’s, CT scans, bone scans, ultrasounds from prior doctor visits that relate to your problem area (even if you have been told that they are normal).
  • If you have seen a physical therapist, please bring a progress letter from the therapist.
  • If you have had surgery elsewhere, please bring a copy of your operation report.
  • A list of all medications that you are currently taking and their doses.
  • A list of any known drug allergies and the symptoms you may have from taking these medicines.
  • Any medical information or reasons for admission to a hospital.
  • Take a few minutes to write down the problem with your body part, include anything that makes it better or worse and any questions you want answered during your visit.
  • Your workers’ compensation information, including claim number, insurance carrier name, address and telephone number and Utilization Review Nurse contact information and adjuster information, name of your employer with address and telephone, and name of work supervisor.
  • If you are unable to complete paperwork, are not mobile, or are in a rehab facility following a surgery, we recommend someone, such as a family member or friend, accompany you for your visit. Please note: If you are being transported by wheelchair transit, the attendant will not stay for your visit. They will drop you off and pick you up after your visit is completed.


Very often during the course of your evaluation or treatment for an orthopaedics condition, your doctor will require X-rays to determine the cause of a problem, or to evaluate your progress. For prompt evaluation and patient convenience, diagnostic X-rays are available at our facility.

X-rays are usually arranged as part of your scheduled orthopaedic appointment, but please bring in any X-rays of the relevant body part you have been given by another provider.

What to Wear

Please dress so the body part you are having trouble with can be easily examined and/or X-rayed.

As an example, if you are having shoulder or elbow problems, please wear a top that has only a few buttons and is easy to remove. Ladies, please ensure that underclothing is worn to allow the shoulder to be examined with the outer garments removed. For knee and ankle exams, wear shorts when possible.

Often, belts, jewelry, and shoes must be removed in order to obtain X-rays and to be examined. Please keep this in mind when dressing, as difficulty in removing them will prolong your visit.

When to Arrive

We suggest you plan to arrive 15 – 30 minutes early for your appointment. If you are late, it may not be possible for you to be seen that day in order to avoid inconveniencing other patients.

For your convenience, and to expedite your visit, we encourage you to visit the Forms section of this website to complete the New Patient or Established Patient Paperwork. Patients not being seen for a period of 3 years will need to complete the new patient paperwork.

To Cancel an Appointment

Please telephone the office during business hours to cancel and/or reschedule your appointment. We request you cancel at least 24 hours prior to your appointment so that your time can be allocated to another patient who is seeking treatment.

In the event you do not cancel your appointment, you may be charged a No-Show/Cancellation Fee.

For more information on appointment preparation, and how we can help you, please contact us today at 508-775-8282. We look forward to seeing you soon!

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